Summary: This Privacy Policy sets out ijudi88's commitment to protecting your personal information as a player on our platform. By using ijudi88's services, you agree to the collection and use of data as described in this document. Please read it carefully before registering an account.
1. Introduction
Ijudi88 ("we", "Platform") takes seriously our responsibility to protect the privacy and personal data of every player who uses our online casino platform. This Privacy Policy has been developed to meet the requirements of Personal Data Protection Act 2010 (PDPA) Malaysia and explains in detail how we handle your personal information.
This Privacy Policy applies to all information collected through the ijudi88.net website, the ijudi88 mobile application (where available), customer support interactions, and all other services provided by ijudi88. By registering an account or using any ijudi88 service, you confirm your full acceptance of this Privacy Policy.
2. Personal Data We Collect
Ijudi88 collects the personal data necessary to provide a safe, fair and efficient service to Malaysian players. The types of data we collect are as follows:
2.1 Account Registration Information
- Full name as per identity card
- Date of birth and Malaysian identity card number (MyKad)
- Active email address
- Malaysian mobile number
- Residential address
- Username and password (stored in hashed form)
2.2 Financial & Transaction Information
- Deposit and withdrawal records in Malaysian Ringgit (RM)
- Payment methods used – Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX
- Bank account number or e-wallet number (stored in encrypted form)
- Complete transaction history for legal compliance purposes
2.3 Platform Usage Data
- Game history – slots, baccarat, roulette, live casino, lottery, and more
- Betting records and game results
- Login time, logout time, and session duration
- IP address, device type and operating system
- Browser data and language settings
2.4 Identity Verification Data (KYC)
- Copy of MyKad or other valid identification document
- Proof of address, such as a recent utility bill
- Proof of payment method used
- Selfie or facial photo for biometric verification where required
| Data Category | Primary Purpose | Legal Basis |
|---|---|---|
| Identity Information | Account verification, fraud prevention | Legal compliance, contracts |
| Financial Data | Processing of RM deposits & withdrawals | Contract performance |
| Usage Data | Platform improvements, analytics | Legitimate interest |
| KYC Data | AML compliance, age verification | Legal obligation |
| Communication Data | Customer support, promotions | Consent, legitimate interests |
3. How We Use Your Data
Ijudi88 uses collected personal data solely for legitimate, stated purposes. We do not use your data for any other purpose without your prior notice and consent. The primary purposes of use are:
- Account management – registering, verifying and securely maintaining your player account.
- Payment processing – processes deposits and withdrawals in MYR via supported Malaysian payment methods.
- Fraud prevention – detecting and preventing suspicious activity, identity fraud and money laundering.
- Customer support – providing effective and responsive support for your enquiries or complaints.
- Legal compliance – meeting compliance obligations under the PDPA, anti-money laundering (AML) laws and regulatory body directives.
- Service improvement – analysing usage patterns to improve your playing experience on the ijudi88 platform.
- Marketing Communications – sending you promotional information, bonuses, and the latest offers – only where you have consented to receive them.
- Responsible gaming – monitoring gameplay patterns to identify signs of problem gambling and offer appropriate support.
Ijudi88 does not use your personal data to make automated decisions that significantly affect you without human involvement. Any major decisions, such as account closures or withdrawal rejections, are subject to manual review by our team.
4. Data Sharing & Disclosure
Ijudi88 does not sell, rent or trade your personal data to third parties for their own marketing purposes. However, we may share your data in the following limited circumstances:
4.1 Trusted Service Providers
We share necessary data with third-party service providers who help us operate the platform – including Malaysian payment gateway providers (Touch 'n Go, GrabPay, DuitNow, FPX and others), game software providers, identity verification services and customer support platforms. All such providers are bound by strict confidentiality agreements and may only use the data for the specified purposes.
4.2 Legal Requirements
Ijudi88 may disclose your personal data to Malaysian authorities where required by law, court order or official investigations relating to fraud, money laundering or other unlawful activities. Such disclosures are made solely on the basis of legal obligation.
4.3 Business Transfers
In the event of a merger, acquisition or sale of ijudi88 assets, player personal data may be transferred to the new entity. In such circumstances, you will be notified in advance and your rights under the PDPA will remain fully protected.
Ijudi88 never shares your personal data with marketing companies, advertising agencies or third-party social media platforms without your explicit consent. If you receive communications claiming to be from ijudi88 through unofficial channels, please report this to us immediately.
5. Cookies & Tracking Technologies
The ijudi88 platform uses cookies and similar tracking technologies to enhance the user experience and ensure essential platform functions run smoothly. The types of cookies we use are as follows:
- Essential Cookies – required for core platform functions such as login sessions, account security, and language preferences. These cookies cannot be disabled.
- Analytics Cookies – helps us understand how players use the platform so we can continue to improve it. Data is collected in aggregate and anonymised form.
- Functional Cookies – saving your preferences such as display settings, favourite games and language preferences for a more personalised experience.
- Marketing Cookies – used to display relevant promotions. You may decline these cookies without affecting the core functionality of the platform.
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the functionality of the ijudi88 platform.
6. Data Security
Ijudi88 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration or disclosure. Our key security measures include:
- 256-bit SSL/TLS Encryption for all data in transit between your device and our servers.
- Data-at-rest encryption for sensitive information such as passwords, identification numbers and payment details within our databases.
- Two-factor authentication (2FA) available to all player accounts as an added layer of security.
- Automated security scanning continuously to detect and respond to cyber threats in real time.
- Role-based access control ensures that only authorised personnel can access players' personal data.
- Independent security audits conducted periodically by accredited third parties to assess the effectiveness of our security systems.
While ijudi88 takes all reasonable steps to protect your data, no security system is entirely foolproof. You also play an important role by keeping your account password confidential and not sharing your login credentials with anyone.
7. Data Retention & Deletion
Ijudi88 retains your personal data for as long as your account remains active and for the period required after account closure to fulfil legal obligations. Our data retention guidelines are as follows:
- Active account data – retained for the duration of the active account plus 7 years following account closure, for audit and legal compliance purposes.
- Financial transaction records – retained for a minimum of 7 years in accordance with Malaysian legal requirements on financial records and anti-money laundering.
- Support communication logs – retained for 3 years for reference and service improvement purposes.
- Aggregate analytics data – may be retained indefinitely in anonymised form as it contains no personally identifiable information.
Once the retention period has lapsed, your personal data will be securely deleted or anonymised using industry-standard methods.
8. Your Rights Under the PDPA
As a data subject under the Malaysia Personal Data Protection Act 2010, you have the following rights regarding your personal data held by ijudi88:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.
If your personal data is inaccurate or out of date, you have the right to request a correction via your account settings or by contacting us.
You may withdraw your consent to marketing communications at any time, without affecting the validity of any prior processing.
You have the right to object to the processing of your data for direct marketing purposes or under certain circumstances as defined by the PDPA.
In certain circumstances, you may request the deletion of your personal data, subject to our legal retention obligations.
You have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia if you believe your rights have been violated.
To exercise any of the above rights, please submit a written request to support@ijudi88.net stating the type of request and your account information. We will respond within 21 business days of receiving your request.
9. Children's Data
The ijudi88 Platform is intended exclusively for adult users aged 18 years and above. We do not knowingly collect or process personal data of individuals under the age of 18. Should we discover that a child's data has been collected inadvertently, it will be deleted immediately and the associated account will be closed.
Parents or guardians who believe their child has registered an account with ijudi88 are requested to contact us immediately at support@ijudi88.net so that prompt action can be taken.
10. Links to Third-Party Websites
The ijudi88 Platform may from time to time contain links to third-party websites or services. ijudi88's Privacy Policy does not apply to those third-party sites. We encourage you to read the privacy policy of each website you visit separately. ijudi88 is not responsible for the privacy practices or content of third-party websites.
11. Privacy Policy Amendments
Ijudi88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or service improvements. Material changes will be communicated to you via your registered email or a prominent notice within the platform at least 14 days before taking effect.
Continued use of the ijudi88 platform after the effective date of any amendment constitutes your acceptance of the updated terms. The last updated date is always displayed at the top of this page for your reference.
12. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, please contact the ijudi88 Data Privacy Officer via:
- Email: support@ijudi88.net
- Live Chat: Available 24/7 via the ijudi88 platform
For more information on our rights and obligations, please refer to Terms & Conditions and page Responsible Gambling us. For general enquiries, visit FAQ us.
Important Note: This Privacy Policy forms part of the overall agreement between you and ijudi88. It should be read together with Terms & Conditions us for a full understanding of the rights and responsibilities of both parties.